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Help & Support Center

Barbara's Sleep Stories — Peaceful Bedtime Support

Need Assistance or Have a Question?

Whether you have a technical question, want to report an issue, or would like to request a specific bedtime tale for Barbara to narrate, our team is here to help.

✉️ Email Support
Or contact us directly at colinrafter82@gmail.com
We review and respond to every listener message within 24–48 hours.

App Features & Quick Help

🎧 Background & Screen-Off Play Lock your iPhone or iPad screen and control bedtime playback seamlessly from the lock screen and Control Center.
⏰ Gentle Fade-Out Sleep Timers Set custom sleep timers (15m, 30m, 45m, 60m, or End of Story) that fade audio gently into peaceful silence.
🌧️ Ambient Soundscape Mixer Blend soothing rain, crackling fireplace, ocean tides, or summer night ambient sounds beneath Barbara's narration.
✨ 100% Ad-Free Sanctuary Zero banner ads, zero video interruptions, and zero tracking. Your bedroom routine remains peaceful and calm.

Frequently Asked Questions

How do I keep audio playing with the screen locked?
Audio continues playing automatically when you lock your device. Ensure Silent mode or Do Not Disturb settings allow media playback, and you can play, pause, or skip directly from your lock screen.
How do I set the Sleep Timer?
While listening to any story in the player screen, tap the crescent moon timer icon in the top toolbar to choose 15, 30, 45, 60 minutes, or "End of Story". The story will gently fade out when the timer ends.
Can I request a story or theme for Barbara to record?
Yes! Barbara loves hearing bedtime suggestions from listeners. Send your favorite folklore, classic childhood tale, or tranquil theme to colinrafter82@gmail.com.
How do I restore purchases or manage my subscription?
All purchases and subscriptions are handled securely through Apple's App Store. You can manage or cancel subscriptions anytime in your iPhone / iPad Settings > Apple ID > Subscriptions.
Is any personal data collected while I listen?
No. We do not sell data, track your location, or use third-party advertising trackers. Your listening habits remain completely private.